Shipping & Returns
We are able to process and ship most orders within 1-2 business days.
We ship via US Postal Service PRIORITY MAIL which normally takes between 3-6 business days to arrive Outside of Alaska (the other 49 states) or 2-4 days in Alaska. Allow more time for shipping during the holiday season.
Order $25 or less = $ 7 postage
Order $25.01 - $50 = $ 8 postage
Order more than $50 = $ 9 postage
LOWER 48 UNITED STATES & HAWAII:
Order $25 or less = $ 8 postage
Order $25.01 - $50 = $ 10 postage
Order more than $50 = $ 12 postage
Please email a list of the products and quantities you would like to order by clicking here. After we determine the USPS Shipping Rates to your country, we will email you a request to pay us via PayPal.
Customers love that we are able to ship most orders in 1-2 business days. Occasionally we are not able to ship your order immediately. Sometimes we are out of town for a craft show for several days and we usually spend 2 or 3 weeks visiting family or traveling someplace warm in the winter. Our home page posts the expected day we will be able to ship your order if you order while we are out of town. We apologize for the inconvenience and we really appreciate your patience. Thank you very much for your business.
We guarantee our products to give you 100% satisfaction
If for any reason you are not satisfied, please return any product with an explanation and we would be more than happy to replace it, exchange it, or refund your money. Please call (907) 235-1412, email us, or ship the product you are returning directly to Alpenglow Skin Care, 35895 North Fork Road, Anchor Point, AK 99556.